FAQ

We have put together many of the questions that are frequently asked to us so that you can quickly get an answer.

Pre stay

  • What is the address of the hotel?

    We can’t wait to see you! Here’s how to find us:

    Bikini Island & Mountain Hotel Es Trenc
    Carrer Esmeragda, 6
    07638 Colònia de Sant Jordi, Illes Balears
    Spanien

  • What room categories are available?

    From Urban Cozy Room to Penthouse Plus - we offer nine room categories, each fully equipped with everything you need for a dreamy, relaxing holiday. This is your place to unwind, breathe out, and simply enjoy life.

    Our rooms and suites are spread across three distinct buildings - the Lobbyhouse, the Cliffhouse and the Poolhouse - each with its own vibe and charm. Of course it’s all one laid-back place, everything’s just a short stroll away and yes, you’ll have sea views no matter where you stay.

    Whichever of the types of accommodation you choose, you'll enjoy:

    • Cozy terrace/balcony

    • King-size beds (180 x 200 cm)

    • In-room safe

    • Bathrobes

    • Hairdryer

    • Wi‑Fi

    • Air conditioning (hot/cold)

    • Espresso machine with eco-friendly coffee capsules

    • L:a Bruket toiletries

    • Beach bag

    • Beach/Pool towels

    • Bluetooth speaker

  • Where can I find the best rates?

    Bikini promise! Book your stay directly on our website and we guarantee the best price and further benefits:

    To ensure that we can always offer you free rooms at attractive prices, the rates and availability of our rooms are continuously updated and displayed in real time by our booking system. However, if no availability is indicated for your desired dates, please contact us by e-mail reservations.estrenc@bikini-hotels.com

    Best price

    Have you been offered the same room category for the same travel dates but for a better price? Send us an e-mail to reservations.estrenc@bikini-hotels.com. If we really failed to keep our promise, we will grant you another 5% discount on the lower rate.

    Please note: This guarantee applies only to our standard room rate. We have no influence on special offers or deals from other online booking platforms or travel agencies – so it’s subject to availability.

    Best room

    Each of our 9 categories is extra special. Nevertheless, up on availability we happily grant comlimentary room upgrades and you, as direct booker, enjoy absolute priority. If possible and desired, you will spend your vacation in a higher room category, without any additional charges.

  • What services are included in the room rate?

    Facts:

    • Cosy terrace/balcony (depending on room categorie)
    • Wi-Fi
    • Air conditioning cold/warm
    • Non-Smoking Rooms

    Basics:

    • Minibar (for free in suites & studios)
    • In room safe
    • Telephone
    • Bathrobes
    • Hairdryer

    Specials:

    • Espresso machine
    • L:a Bruket body care products
    • Beach bags
    • Beach/Pool towels
    • Bluetooth Box

    Extras:

    • Wide variety of breakfast options – cuisines ranging from Majorcan to Middle Eastern, and catering to different dietary requirements, such as vegan
    • Water refill stations
    • Yoga sessions held two to three times a week (seasonal)*
    • Mountain bike and e-bike rental (subject to availability)*
    • SUP and mobile beach bed rental (subject to availability)*
    • Use of Volvo for test drive (subject to availability)*
    • Use of electric car charging points (subject to availability)*

    *Advance reservations aren’t available for any of the offers. Just check in at the reception

  • Can I book half-board?

    Half-board is so 90s...Of course, we love our NENI Restaurant, and you’re warmly invited to enjoy the amazing food for both lunch and dinner. We prefer an à-la-carte experience, so you can simply choose what you’re craving - and when.

    And if you feel like exploring, there are plenty of great restaurants in the area. Just ask our team for recommendations and help with reservations.

  • What about tourism tax?

    On Mallorca there is a tourism tax per person and day. This tax is always excluded and is payable separately on site:

    • March, April, November: € 0,83 per person and day
    • May until October: € 3,30 per person and day
  • How to get to Colònia de Sant Jordi?

    BY TAXI:

    Taxis are always waiting in front of the Airport, right at Exit C. If you also want to go back to the Airport by Taxi, we highly recommend to order the Taxi one day in advance.

    BY BUS:

    Start with Bus Line 1 to Palma centre.

    Change at Plaça d'Espanya to one of the Long-distance buses. The L501 takes about 45 minutes to the station „La Verge 1“ in Campos.

    From there, take the second bus to Colònia de Sant Jordi: The L517 in the direction of Santanyí, which takes about 20 minutes, get off at the second bus stop in Colònia de Sant Jordi "La Síquia".

    From the bus stop the hotel is reached within 8 minutes walking distance and is located on Carrer Esmeragda 0.

    Timetable Bus Palma Airport - Colònia de Sant Jordi

  • Which shuttle service can you recommend?

    Due to good experiences, we are happy to recommend:

    cabbik.com/en

    Please book your shuttle directly with Cabbik!

  • Do you have parking?

    Yes, we offer dedicated parking spaces just across from the hotel for our Bikini and NENI guests.

    Spaces are available on a first come, first served basis.

  • Are EV charging points available?

    We are currently installing charging stations in our private parking area. Until they are ready, you can use several public EV charging stations located nearby on Avinguda Primavera. In addition, Hotel Blau, which is a 5-minute drive from us, offers paid charging stations.

  • Are family rooms available?

    Here, you’ll enjoy complete privacy. Our hotel is adults-only, and we welcome guests from 14 years and older.

  • Can I bring my children?

    Our hotel concept is designed for adults. Adolescents (14 years and older) are welcome as guests.

  • Can I come with my pet?

    Sorry, but your pet needs to stay at home.

  • Do you offer promotions, specials, or packages?

    Every stay at Bikini Hotel Es Trenc is as unique as our guests - unforgettable and completely individual. That’s why we regularly offer special perks for direct bookers. Newsletter subscribers get the scoop first, along with our Instagram followers - or you can just check our website.

    Looking for some me-time with a personal touch? Our carefully curated Yoga, Pilates and Fitness retreats are just perfect for you.

  • How can I change or cancel my reservation?

    Depending on the rate you booked, you can easily modify or cancel your booking online – direct bookings only. For direct bookings, you can also email us at reservations.estrenc@bikini-hotels.com and we’ll get back to you as soon as possible.

    If you booked through an online travel agency, please kindly make any changes or cancellations directly with them.

  • How can I book for a group?

    To receive a personalized group offer, please send us an email at reservations.estrenc@bikini-hotels.com

    To help us tailor the offer to your needs, please include as much detail as possible. At a minimum, we need the following information:

    • Dates (from - to)

    • Group size

    • Occasion

    • Special requirements

    • Budget range

At the hotel

  • When can I check in?

    Your room will be ready from 3:00 PM. Let us know if you arrive earlier - we might be able to prepare your room sooner.

    No worries if your room isn’t ready yet: you can safely leave your luggage at the reception and start enjoying the hotel to the fullest. We also have a spacious shower area where you can unpack, freshen up, and change if you like.

  • What time is check-out?

    Check-out on your departure day is until 11:00 AM.

    If you’d like to stay in your room longer, you can request a late check-out – if available, we’re happy to accommodate this for a small fee. Just ask our reception team.

    Alternatively, if you have a late departure, you can conveniently leave your luggage safely at reception and continue enjoying the hotel. In our shower room, you can freshen up and change before you leave.

  • Can I make a late check out?

    A late check out can be offered upon availability. Our front office team is happy to assist.

  • When is your Front Desk open?

    Our front desk is open 24/7.

    Check-In: from 3PM

    Check-Out: until 11AM

  • Do you have free Wi-Fi?

    Home is where your Wi-Fi connects automatically… Our free high-speed Wi-Fi is available throughout the hotel! Just connect to the network “bikinilovesyou” and you’re good to go!

  • What payment options are available?

    To guarantee your booking you will need a VISA or Mastercard credit card.

    For payment upon check out the following payment methods are accepted:

    • Cash
    • Maestro
    • VPAY
    • VISA
    • Mastercard
    • American Express
  • Do you have room service?

    We don’t offer room service - we love the company at lunch or dinner, Balagan-style!

    However, you can create your very own picnic basket at our PICNIC and take it to your room along with chilled drinks from the bar.

  • Do the rooms have a minibar?

    Whatever your heart desires. In most rooms, the minibar comes empty except for a bottle of water, so you can fill it with your own favorites. However, for the Penthouse and Seaside Suites, the first minibar refill is complimentary.

    In our PICNIC Shop, located in the Lobby House, you can indulge your preferences and shop for soul food and essentials to your heart’s content. You’ll find a delightful selection of sweet and savory treats, local specialties, and many delicious little extras. And of course, perfectly chilled alcoholic and non-alcoholic drinks.

  • Do you provide taxi service?

    Save yourself the stress and please let us know in advance! As there is only a very limited number of cabs in Colònia de Sant Jordi, we advise to book early (at least 24 hours in advance), especially if you want to keep a fixed appointment.
    A reliable alternative is our transfer partner "Cabbik". Book directly here or send us an email to info.estrenc@bikini-hotels.com for our assistance.
    Would you like to book a cab yourself? Below is a selection of local cab companies:
    +34611164643
    +34618608521 (Whats App available)

Wellness & Spa

  • Is there a pool?

    Nestled in our lush garden oasis, you’ll find our spacious outdoor pool - a place that may easily tempt you to let the sea be the sea for a while. If you enjoy a sporty swim, you’ll appreciate its 23-meter length, perfect for doing laps and staying (or getting) in shape. Prefer to take it easy? Then you’ll love simply floating and letting the water carry you.

  • What are the pool’s Opening Hours?

    Off-season: 10:00 AM – 6:00 PM

    Peak season: 8:00 AM – 8:00 PM

  • Is there a spa on-site?

    At Bikini Hotel Es Trenc, our comfortably air-conditioned Santaverde Spa awaits you.Our wonderful spa team is ready to pamper you with facial and body treatments using Santaverde products.

    Santaverde is not only known for its fascinating story, but also for its exceptional ingredients that simply work. The products are 100% vegan natural cosmetics with pure, organic quality. Instead of water, the formulas are based on pure aloe vera juice, enriched with plant oils and extracts - for an intensive effect on skin health and beauty.

    Please book your treatment at least 24 hours in advance by email: spa.estrenc@bikini-hotels.com

    By the way: external guests are also welcome to enjoy our treatments, however, the sauna and steam bath are reserved exclusively for hotel guests.

  • How to book a Spa treatment?

    Our spa team will be available for facial & body treatments by appointment, requests 24 h in advance under:

    spa.estrenc@bikini-hotels.com

  • What spa treatments are offered?

    See our facial and body treatment offers here.

    Please book your treatment at least 24 hours in advance by email: spa.estrenc@bikini-hotels.com

  • Do you have sauna & steam bath?

    Yes! Immerse yourself in the soothing warmth of our Finnish 90°C dry sauna or enjoy the gentle 60°C steam bath - perfect for boosting circulation, relaxing muscles, and clearing your mind.

    Please note that these facilities are available exclusively for hotel guests.

  • What are the opening hours of the sauna & steam bath?

    07:00 - 20:00 every day

  • When is the gym open?

    07:00 - 20:00 every day

Sport, Fitness & Yoga

  • What sports and fitness facilities are available at the hotel?

    In our air-conditioned gym, you’ll find plenty of space for your personal training sessions. Modern cardio equipment and even a Technogym Kinesis wall are available for you. You can also work out on the punching bag or focus on weight training.

    Yoga is an essential part of a balanced lifestyle. Feel free to use our fully Lotuscrafts-equipped Seaview Room for your personal practice - the name says it all - or flow through some sun salutations on our yoga deck. Our resident yogi, Katharina, offers a complimentary yoga class 2–3 times per week. You can sign up at the reception, and of course, private yoga or fitness sessions can also be booked with her.

    We also offer a wide range of yoga, pilates & fitness retreats. Feel free to explore them on our website.

    Make use of our 23-meter pool for an extended swim workout, or dive straight from the cliffs into the sea for an intense open-water session.

  • What are the opening hours of the gym?

    Our gym is open daily from 7:00 AM to 8:00 PM.

  • Can I rent bikes onsite?

    Of course, we’re huge Mallorca fans ourselves and hope you get to experience the island actively too. For our guests at Es Trenc, we’ve teamed up with our partner Stevens to offer a great selection of mountain bikes and e-bikes, available free of charge. You’re also welcome to bring your own bike, and if anything doesn’t go smoothly, we’re happy to assist.

    Advance reservations aren’t possible, just stop by our reception for more information.

  • Can I bring my own bike?

    You are welcome to bring your own bike and store it safely in our bike cellar. Charging stations are also available for e-bikes.

  • Do you have SUPs?

    On calm days, there’s hardly anything more enjoyable than gliding over the crystal-clear Mediterranean on a stand-up paddleboard. SUPs are available free of charge and can be borrowed at the reception.

  • Is there a tennis court?

    At Bikini Hotel Es Trenc, you can play table tennis. If you prefer tennis, there are several options in Colònia de Sant Jordi:

    • The Blau Hotel offers tennis courts as well as a new padel facility in a lovely setting.
    • Opposite our neighbor hotel Romantica, there is an older tennis facility that may not win any beauty contests, but it gets the job done.

Eat & Drink

  • What are the breakfast times?

    As always at Bikini, you can take your time while enjoying breakfast: Bikini Breakfast is more of a late breakfast, so you can start your day relaxed anytime between 7:30 and 11:00 AM

  • What’s for breakfast?

    Our breakfast delights everyone - even those who usually have no appetite in the morning. Fresh juices from Mallorcan oranges or seasonal fruits, individually prepared eggs, crêpes and pancakes, shakshuka, hummus, kimchi, and labneh, there’s something for every taste.

    Fresh bread from a local bakery, croissants, almond cake, jams, honey, muesli, nuts, and dried fruits are also included. Fruits, vegetables, cheese, cold cuts, yogurt, quark, and Mallorcan specialties like Manchego or Jamón Serrano complete the buffet.

    For hot drinks, enjoy a selection of loose-leaf teas and freshly brewed coffee with cow’s, oat, almond, or soy milk. And as always at Bikini, breakfast is served leisurely until 11 a.m.

  • What kind of restaurant is your NENI Es Trenc?

    At our restaurant, NENI Mallorca Es Trenc, you’ll experience a culinary journey through the flavors of the world. Inspired by the tastes of Tel Aviv, our cuisine combines traditional recipes with modern influences from the Middle East and the Mediterranean. Whether vegan, vegetarian, fish, or meat – every dish is created with love and care.

  • What are the NENI Restaurant Opening Hours?

    At NENI Mallorca Es Trenc, both hotel guests and visitors can enjoy pure culinary delights:

    Lunch: 1:00 PM – 3:30 PM
    Dinner: 6:30 PM – 11:00 PM (kitchen closes at 10:00 PM)

  • Do I need to book a table in advance?

    A table reservation at NENI Mallorca Es Trenc in Colònia de Sant Jordi is essential. Whether you are a hotel guest or visiting us from outside, please book your table in good time. You can do this easily on our website. We look forward to seeing you!

    If you want to try it spontaneously without a reservation, please call us in advance on +34971655151 or bring a little time with you. No better way than spending it at our GinSul Bar with a sparkling drink in hand.

  • Are there bars at the hotel?

    At Bikini Hotel Es Trenc, you’ll find not just one, but two great bars!

    Gin Sul Bar: Right by the pool and open all day, enjoy Gin Sul drinks, around 100 other cocktails, healthy smoothies, iced teas, homemade NENI Lemonade, and plenty of matcha options. The highlight: a breathtaking sunset every evening that you won’t find anywhere else on the island.

    Donkey Bar Es Trenc: With an inspiring drink menu for everyone – from sober curious and healthy choices to strong, bold cocktails – this bar blends bar life with the lobby vibe. Relax, listen to music, watch people, make plans, have conversations, or just chat, and look forward to your next delicious drink.

  • What are the Opening Hours of the GIN SUL Bar?

    GIN SUL Pool Bar:

    • closed in March
  • What are the Opening Hours of the Donkey Bar Es Trenc?

    Donkey Bar:

    • 11:00 AM - 12:00 AM

Experiences

  • What kind of activities are offered at the hotel and surrounding?

    The selection is vast, and there is something for every taste. Discover our experiences & happenings.

    We also offer free yoga classes 2-3 times a week. If you are a real yoga lover, also see our yoga retreats.

  • Are there nice cycling routes nearby?

    Exploring Mallorca by bike is a dream, also in the laid-back south. Quiet roads, salty air, and scenery that makes you want to stop every five minutes for a photo (or a Cortado). Ride through sleepy villages, past ancient windmills and shimmering salt flats, and always with the chance of a dip in the sea not too far away. Whether you're up for a leisurely coastal cruise or a longer tour into the island’s heart - we've got you covered with our tours.

  • How far is the Es Trenc beach?

    Our hotel is just a few minutes’ walk from the legendary Es Trenc Beach.

    Playa Es Trenc is considered one of the most beautiful beaches in Europe and is arguably the best sandy beach on Mallorca. Its crystal-clear turquoise waters are the result of pristine, undeveloped dunes, no seaweed, and smooth sand.

    Es Trenc is just one of several beach sections between Colònia de Sant Jordi and Sa Ràpita, stretching over a total of 7 kilometers. The main beach extends almost 3 kilometers from Ses Covetes to Sa Ràpita

Test Drives with Volvo

  • What do I need to know before booking a Volvo test drive?

    • No advance booking of test drives possible – reservations can only be made on-site after check-in.
    • Two 4 hour slots per day available: 9-14 h and 15-20 h
    • Only one slot per room and stay can be booked.
    • Minimum driving experience: 5 years, so minimum age: 23 years.
    • Personal details, including driver’s license number, registered address, and active mobile number, must be entered in the Volvo online tool.
    • The original ID must be shown at Reception before the drive.
    • Only the registered person who booked the slot is allowed to drive the car.
    • Parking fines in Spain must be paid directly (50% discount if paid within 24 hours).
    • The car is fully insured via Volvo Germany. Insurance deductible for the test drive: €1,000.