Jobs

The only thing which can make a stay at Bikini Island & Mountain Hotel in Port de Sòller even more relaxing, is a treatment in our unique Santaverde SPA. Special Treatments in a special atmosphere require special people - and that´s you?

Since more than 30 years, Santaverde is one oft he pioneers when it comes to natural cosmetics. The products are unique, gained from organic raw materials and delight our guests. That´s your chance to work with this particular, contemporary product, extend your knowledge and become part of our team.

P.S. The treatment rooms - and thus your working place - have perfect bayview ;-)

Your main duties and responsibilities:

• Santaverde Treatments, body and facial
• Classic massages
• Advise our guests individually
• Organize the SPA schedule together with your colleague Priscila, ensuring a maximum capacity utilization
• Activly approach our guests in a descent and authentic way
• Create and implement SPA promotions in exchange with the hotel management and Santaverde
• Recommendations, up-selling and product sales
• Purchase and order of the necessary work equipment
• Control of all SPA-related revenues and costs
• Communicating with all other departments in the hotel and being informed about the daily hotel business
• Ensure an inviting, welcoming and clean atmosphere in the SPA Area and the whole hotel

What´s in your lagguage? You are/ You have…

• … a professional training as a cosmetician
• … know-how regarding facial and body treatments as well as massage methods
• … working experience as a cosmetician, ideally experience in a hotel SPA
• … ideally compentencies in doing Lomi Lomi and Reflexoligy Treatments
• … English fluent, Spanish appreciated, the more languages the better
• … friendly and natural appearance
• … interested in learning new methods and treatments
• … able to organize yourself and enjoy working in a team
• … good sales skills
• … Yoga Trainer? Perfect!

Do you want to join our great team? Then apply with your CV including salary expectations. Ramona Kötting is looking forward to all applications and is the contact person for all questions that may arise at [email protected] .

The first and last impression is created by you and your team – a truly warm welcome and a sincere goodbye, which invites for many returns. You are a genuine host, willing and able to show our guests why #LIFEISBETTERINBIKINI. Open minded, interested and passionate you want to develop your Team and your daily Operation, striving for continuous improvement. Leave your footprint in our newly opened Hotel and in our young, growing company.

YOUR MAIN TASKS WITH US WILL BE:

• Manage all daily Front Office operations like various guest services, check-in, check-out, room allocation, inventory and availability, cashiering, deposit and voucher handling, guest correspondence
• Control all reception related cost & revenue centers
• Be on stage, approachable for our guests and your team
• Respond to guest inquiries, requests and issues, in a timely, warm and efficient way and find solutions for all guest concerns
• Monitor and assess inhouse and online guest feedbacks, evaluate and address issues and take action for the necessary improvements
• Observe the guest demand and get involved in the development of upselling and marketing initiatives, as well as rate strategies with the respective department heads and the GM including budgeting and forecasting
• Recruit, interview and train new team members
• Monitor and develop team- and individual performance by providing scheduling, supervision, setting goals and giving continuous feedback
• Ensure product and process quality through procedure implementation, on- and off-the-job trainings, control and feedback
• Being the contact person for all Front Office System related questions
• Taking care for an inter-divisional flow of important information and a gapless communication within
• your department. Your team is up to date concerning the current business, our particular products and services, activities and facilities, events, pricing and policies, as well as knowledge of Port de Sóller and its beautiful surrounding
• Ensure your team is aware of the Bikini CI and applying it in all internal and external communications
• Organizing team building Meetings and activities
• Ensure that the atmosphere of our hotel is inviting, welcoming and clean at all times

WHAT´S IN YOUR LUGGAGE? YOU HAVE/ YOU ARE…

… experience in a leading position at the Front Office

… fluent English and Spanish, German would be great, the more languages the better

… an inspiring personality

… open minded, thinking out of the box

… a genuine host

… a role model and a team leader

… solution oriented

… a developer

… not afraid of numbers and figures

… good in prioritising and organising yourself

… a team player with hands-on-mentality

… keen, to take over a key position in one of the most beautiful and particular hotels of the island

WHY #LIFEISBETTERINBIKINI

• Sunshine, palm trees and seaview for free at your working place
• Good vibes around
• An inspiring work environment and an internantional Team
• Member of Design Hotels
• Chances to develope continously within a new hotel and a young, growing company
• In-House employee benefits

Do you want to join our great team? Then apply with your CV including salary expectations. Ramona Kötting is looking forward to all applications and is the contact person for all questions that may arise at [email protected].

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